Effective Date: October 14, 2024
At discoveramazingworld.com, accessible from discoveramazingworld.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by discoveramazingworld.com and how we use it. This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) and aims to ensure transparency and protect your personal data.
1. Data Controller
The data controller responsible for your personal data is:
Business Name: DiscoverAmazingWorld.com
Business Address: 214-0011 Japan, Kanagawa-ken Kawasaki-shi Tama-ku Fuda 9-10 Berujutamagawa 103
Contact Email: support@discoveramazingworld.com
2. Data Collection
We collect and process your personal data for various purposes depending on your interaction with our website. This data may include:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Financial Information: Payment information (collected securely through third-party payment gateways).
- Technical Data: IP address, browser type, device type, operating system, and interaction with the website (through cookies and similar technologies).
- Order History: Product preferences, order history, and interactions with the website.
- Marketing Preferences: Subscription to our newsletter, marketing communications, or participation in promotions.
3. Purpose of Data Collection
Your personal data may be used for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and payment processing.
- Customer Service: To respond to inquiries, provide support, and resolve any issues or complaints.
- Marketing Communications: To send you promotional emails, newsletters, or offers (with your consent).
- Website Analytics: To improve our website functionality, user experience, and to analyze trends and site usage.
- Legal Obligations: To comply with legal requirements, such as tax and accounting regulations.
- Fraud Prevention: To detect and prevent fraudulent activities.
4. Legal Basis for Processing
We process your personal data under the following legal bases as per the GDPR:
- Contractual Necessity: When processing your orders and fulfilling our contractual obligations.
- Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., marketing).
- Legitimate Interest: To enhance our services, maintain the website, and protect against fraud.
- Legal Obligation: When processing is necessary to comply with applicable laws and regulations.
5. Data Sharing
We may share your personal data with third parties only in the following circumstances:
- Service Providers: We use third-party service providers (e.g., payment processors, shipping companies, email marketing platforms) to help with the operation of our business. These providers are obligated to protect your data and only process it as instructed by us.
- Legal Compliance: We may disclose your personal data if required by law, in response to a court order, legal process, or government request, or to protect the rights, property, or safety of discoveramazingworld.com, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a third party as part of that transaction, but we will ensure the receiving party honors the commitments made in this Privacy Policy.
- With Your Consent: We may share your information with other parties if you explicitly authorize us to do so for specific purposes.
6. Data Storage and Retention
Your personal data is stored securely on servers within the European Economic Area (EEA) or Japan, and we apply stringent security measures to protect your data.
We retain your personal data only for as long as necessary for the purposes outlined in this policy:
- Order Information: Retained for a minimum of 2 years, as required for tax and accounting purposes.
- Marketing Data: Retained until you unsubscribe from our communications or withdraw your consent.
- Customer Support Data: Retained as long as needed to resolve your inquiries or issues.
Once your data is no longer needed, we will securely delete or anonymize it in compliance with GDPR regulations.
7. Security Measures
We take the protection of your personal data seriously and have implemented appropriate security measures, including:
- Encryption: Sensitive personal data, such as payment information, is encrypted using SSL/TLS technology during transmission.
- Access Control: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.
- Data Minimization: We collect only the data necessary for specific purposes and store it securely.
- Regular Security Audits: We regularly review our systems and procedures to identify and mitigate potential vulnerabilities.
While we take every measure to protect your data, please note that no online transmission of data can be 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that any inaccurate or incomplete personal data be corrected.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, where feasible.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes, including direct marketing.
- Right to Withdraw Consent: Where you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
If you wish to exercise any of these rights, please contact us at:
Email: support@discoveramazingworld.com
Mailing Address: 214-0011 Japan, Kanagawa-ken Kawasaki-shi Tama-ku Fuda 9-10 Berujutamagawa 103
We will respond to your request within one month as required by GDPR. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. These cookies collect data such as:
- Browsing behavior on our website
- Preferred language and region
- Session and authentication information
- Interaction with ads and emails
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use some features of our website.
For more details on our use of cookies, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites, plug-ins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policies of any external websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your data.
In case of significant changes to how we handle your personal data, we will notify you via email or through a notice on our website.
12. Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@discoveramazingworld.com
Mailing Address: 214-0011 Japan, Kanagawa-ken Kawasaki-shi Tama-ku Fuda 9-10 Berujutamagawa 103
We are committed to resolving any concerns regarding the protection of your personal data in a timely and efficient manner.
This Privacy Policy was last updated on October 14, 2024.